KLM

Nowadays when flying you don't even raise an eyebrow when a delay is announced. However, yesterday when flying back from Amsterdam I did indeed raise an eyebrow. This is how it went:

This is your captain. We are gearing up and plan to be in the air in about 10 min.

20 min later: This is your captain. We have a slight technical problem that is currently being investigated.

20 min later: This is your captain. We have now established the problem and are currently evaluating if we can fix it, or if we need to change the plane.

20 min later: This is your captain. We have now decided not to change planes, but to fix the problem. The problem is this: the safety belt on one of the cockpit chairs is not functioning and we cannot fix it. We will therefore swap the chair for one with a seatbelt that does work.

45 min later: This is your captain. We have now swapped the chair, and will be on our way in a few minutes.

Ended up being 2 hours late arriving in Zürich. But what the heck, at least the captain was safely fastened into his chair.